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Words words words

"They're only words. Some believe the school-yard taunt: "Sticks and stones can break my bones, but words can never hurt me." They're wrong. Words can hurt you in the workplace.

I'm not referring to the caustic ones spoken (or received) tainted with sarcasm, irritation, anger or frustration, carrying an emotional punch. I'm talking about simple, everyday, normal word choices. These words, like black ice, are not an obvious danger at first glance. But, they can impact your results. So, user-beware.

Words create impressions, images and expectations. They build psychological connections. They influence how we think. Since thoughts determine actions, there's a powerful connection between the words we use and the results we get."

Full story in the Augusta Free Press

Anger and Christianity

"It's not in the experience, but in the expression"
............Rev. Beverly Glass

Read full story click here

Century Anger Management Gets Approved by the California State Board of Corrections

Our curriculum, entitled "Anger Management for the Twenty-First Century", which was co-authored by licensed clinical psychologist, Dr. Tony Fiore was developed after a very extensive literature review of current and past research in the field of anger management. The effectiveness of this model is currently being evaluated, and the results to date are looking extremely promising for helping clients reduce aggressive and hostile behaviors as well as improve communication skills, developed better judgment and impulse control, learn how to forgive others, and increase empathy and emotional awareness.

Century Anger Management, the training arm of the AngerCoach, and received full approval by the California Department of Corrections (now called the Corrections Standards Authority) for the training of correctional staff, parole, probation officers and management using our curriculum and training materials.  This govermental agency is considered to be one of the defining groups, where there are currently no state laws to regulate anger management providers or the materials used.  They were extremely impressed with our model and newly developed training plan. Our Certification number is 03530-031088. This is very exciting news, as there are very few organizations that have received this type of approval in the field of Anger Management. This curriculum has also been recently approved by the National Anger Management Association (NAMA), which is also exciting news.

Century Anger Management will be offering it's NAMA approved Anger Management Professional Training and Certification on September 23rd, 2005 in Irvine, CA. 

This certification training is open to those with a background in mental health, substance abuse, domestic violence, corrections, law enforcement, pastoral counseling, education, and human resources. Students in these fields may also be accepted, (such as interns, assistants, etc).

For information or to register for this upcoming certification training please visit the AngerCoach or call (800)-984-4414 (CA only).

Road Rage Help Available

"Aggressive driving is defined as a progression of unlawful driving actions such as speeding, unsafe lane changes, improper passing, running stop signs and tailgating.

The aggressive driver fails to consider the impact he or she has on other drivers. When this type of a person gets the behind the wheel of a vehicle, it gives him a sense of control and power. He is driving a 3,500-pound weapon, and you had better get out of his way.

There is a difference between aggressive driving and road rage. Aggressive driving is when a person commits infractions. Road rage is when the incident turns into a criminal offense.

Road rage requires determined and reckless disregard for the safety of others. Road rage is intentional and involves violent behavior."
Full story Click here

Need help with road rage? Classes now forming in Southern California. Laguna Beach click here. Orange Click here. Long Beach Click here.

Anger still high in LA

A low-key presentation by the Los Angeles Police Department ran up against raw anger and piercing questions from community members Friday night at a public meeting to discuss Sunday's shooting in Watts. Full story in the LA Daily News

Motorcyclists vulnerable to road rage

What started out as a fun warm summer afternoon turned dangerous for a couple riding on a motorcycle on East King Street.

Melissa Fochtman was a passenger on her fiance's motorcycle on June 12 and ended up in a cat-and-mouse game with a minivan on Lincoln Way East.

The number of cars and motorcycles on local roads is growing with the population, which means more instances of careless or reckless driving. When tempers flare, as was the case on June 12, the results can be costly.

Full story in the The Public Opinion from Chambersburg, PA

Anger Leading To Murder

"There's so much anger in our society and we need to get out there and control our anger, all of us," Chief Nannette Hegerty said. "What we are seeing now is so hard for the department to have a meaningful effect on without the help of the community." Full Story in Duluth News Tribune

Chronic hostility may make you sick

People who are hostile or angry for longer periods of time are more at risk of health problems, according to a review of recent literature on anger and health.

Does chronic anger really affect health? "Scientists now are pretty confident that it does," Dr. John Swartzberg of the University of California, Berkeley, told Reuters Health.

According to the university's Wellness Letter, preliminary evidence suggests that chronic anger may weaken the immune system and cause other health problems, perhaps by triggering bad habits such as smoking and drinking, or by boosting stress hormones, which may affect immunity.
Full story at: Reuters

Better To be Happy Than Right

"As we were settling in, my husband looked up and remarked on the cathedral ceiling. The ceiling, which was two stories high, was flat and therefore - to my mind - not cathedral. I suggested that cathedral ceilings had angles and vaults. He disagreed: It was height that mattered. I countered hotly, embarrassed by my husband's denseness in the company of others. Had anyone there ever seen a cathedral with a flat ceiling? We finally requested an encyclopedia. Our hosts smiled nervously. We weren't invited back. And three years later, we weren't married, either."
Full story on a young woman's discovery that it is wise to pick your battles and that sometimes conceding is a good thing, click here

Angry Flight Attendants Strip

When five United Airlines flight attendants lost their pensions in May, they decided to show their anger—and a bit more—by posing for a 2006 calendar titled “Stewardesses Stripped (Of Their Pension).” The women, ages 55 to 64, appear in far less than their uniforms to get across their message that “no retirement fund is completely secure and there is a definite crisis in the pension guaranty system.”

“People are just so angry,” says Connie Baker (Ms. June and Ms. August), who organized the calendar project. Baker, 59, of Fountain Hills, Ariz., is one of 121,500 United workers and retirees whose pensions were slashed during the company’s bankruptcy proceedings, the biggest pension termination in history.

Full story at the AARP bulletin online