A significant increase in assaults on public service staff indicates that Brits are turning into a more "aggressive" nation, according to a report by City & Guilds.
Complaints of attacks on workers have shown a worrying increase over the past two years, with more than a third of staff falling victim to verbal abuse by the general public.
Nurses, paramedics, security staff and ticket inspectors take the brunt of the verbal and physical abuse by people venting their frustrations, the survey found. Full story in Dehavilland Information Service
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